It is a full scale upscale Real Estate Brokerage. A full-service real estate brokerage is a type of real estate agency that provides a comprehensive range of services to clients, including listing the property, marketing it, and handling the details of closing. This type of brokerage is known for offering the whole package, and you’ll have access to your agent in times of confusion or if problems pop up, as well as to managers and support staff.
If you’re interested in learning more about the different types of brokerage models and compensation structures, you can check out this from the National Association of REALTORS®. It provides a detailed overview of common brokerage models and other details of brokerage firms.